Terms of service


Last Updated: 31 August 2026

Welcome to Luxiva. By accessing our website or purchasing products from us, you agree to these Terms & Conditions.

1. About Luxiva

Luxiva is an online wellness brand offering Ayurvedic and herbal wellness products.

Product descriptions, images, prices, availability, and other information may be updated from time to time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, and other information displayed on our website are accurate.

However, product packaging, appearance, color, labeling, and other visual details may vary from the images displayed online.

Products should always be used according to the instructions, dosage, warnings, and directions provided on the product packaging or label.

3. Ayurvedic & Wellness Disclaimer

Luxiva products are intended for the purposes described on their respective product labels and product pages.

The information provided on this website is not intended to replace professional medical advice, diagnosis, or treatment.

Our products should not be considered a substitute for professional medical care.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using an Ayurvedic or herbal product, consult a qualified healthcare professional before use.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect customer information
  • Delivery limitations
  • Other legitimate business or legal reasons

If a prepaid order is cancelled by us, the applicable amount will be refunded.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during checkout where applicable.

Luxiva reserves the right to change prices without prior notice.

6. Payments

We accept the payment methods displayed at checkout.

You agree to provide accurate and complete billing and payment information.

7. Shipping & Delivery

Orders are delivered through applicable logistics and courier partners.

Estimated delivery times may vary depending on the destination, courier availability, weather, public holidays, remote locations, and other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for further information.

8. Intellectual Property

All content appearing on the Luxiva website, including:

  • Brand name
  • Logo
  • Product images
  • Text
  • Graphics
  • Designs
  • Videos
  • Website layout
  • Product descriptions

is owned by or licensed to Luxiva unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, or commercial use is prohibited.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Submit fraudulent orders
  • Attempt unauthorized access to the website
  • Interfere with website security
  • Copy or misuse Luxiva intellectual property
  • Upload or distribute malicious content
  • Misuse the website or its services

10. Limitation of Liability

To the extent permitted by applicable law, Luxiva shall not be liable for indirect or consequential losses arising from the use of the website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

11. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts or appropriate authorities having jurisdiction over [City, State], subject to applicable consumer protection laws.

12. Contact Us

Luxiva
Email: Contact@luxivaa.in
Phone: +91 94038 93651